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Episode details

As Financial Advisors and paraplanners, how can we best capture a client’s lifestyle or intangible goals in a compliant SOA?

With over 10 years’ experience in Financial Services, Hayley Knight is the ideas woman and work life balance advocate behind Contract Paraplanning Services.

She’s a firm believer in the power of communication and relationship building when it comes to outsourced paraplanning and has plenty of great ideas to share in this chat with Adrian.

Episode highlights:

2:45 – Articulating clients’ intangible goals in a compliant SOA

8:00 – Is there any correlation between more compliance and better advice?

11:45 – Using tech to evolve the traditional and stagnant SOA

27:10 – How Hayley is getting paraplanners more involved with Advisers and the associations

32:35 – The advice process which produces the best SOAs

Show Notes:

Hayley Knight LinkedIn

Contract Paraplanning Services

This podcast is brought to you by HUB24 (, an ASX listed company with over $10b in funds under management and one of the fastest growing platforms in the market. They believe in connecting advisers to innovative solutions that create opportunity, while delivering an awesome user and client experience.

They’re big time supporters of advisers going solo and their BDM team are great to work with. We’re proud to partner with HUB24 – they’re big fans of the XY community and are continuing to help drive the positive evolution of financial advice.

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